If you are on this page, you most likely have purchased something from us, and for that we give you the most sincere thanks! We are very sorry that the products you have ordered were deemed unsatisfactory. We hope to make the refund process as simple and easy for you as possible.
Refunds are only accepted on products within 30 days of their delivery date. The items must be returned unworn, unused, and in a unaltered condition. We can only credit refunds to the original payment method used.
If the return was at fault of our own* we will cover the shipping costs. Given that you would like to make a refund please contact us via our contact page at lydlos.co or by email at info@lydlos.co. Please include details of the order and your product number. We will respond as quickly as possible with information regarding the steps to make a refund.
*you recieved an incorrect or defective item.